We are trying our best to answer the questions of any problems that occur to our customers through updating our FAQs-based help. If you still need help finding the answer to your situation, you can email us by clicking this link https://darcar.ma/contact-us/
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Most hosts wish to offer instant booking for their customers, and few hosts set their property to “Request to Book “ for personal reasons, which takes no more than 24 hours of response time to the customers.
We offer tax-free bookings. You will not see any tax charges on your statement.
Currently, just PayPal is a more secure and reliable payment method online.
Payment methods are integrated into our platform. Host & Guest cannot edit or remove payment methods.
Booking Questions
Yes, you can make changes before your arrival. You have to read the rule set by the host to make any changes.
You can log in to your account, choose your booking, and cancel the reservation.
You can log in to your account, click on the Messages tab and check your booking status.
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You will be charged instantly if your booking is set to instant booking. If your booking is placed on “Request to Book,” in that case, you will be charged after sending the approval to pay.
Help on your reservations
You can log in to your account and click on the Reservations tab to find your reservation.
The resolution center helps our customers and host solve their problems as much as possible to satisfy them. We always request our hosts and customers to follow the rules & regulations to avoid falling into any disputes.
You should contact your host and report to him immediately. We always recommend our customers check all their belongings before they leave their accommodation or return the car.
If the host is delayed in responding, we recommend you contact our customer support to help and provide a suitable suggestion.
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